Returns Center

How it Works

Select the items to return

We will confirm your request

Get a refund confirmation

Send it off when you can

Common Returns Questions

What items are returnable?

  • Items shipped within the last 30 days
  • Original packaging intact.
  • Includes all parts and accessories.

What items are non-returnable?

  • Free gifts or promotional items with retail value.
  • Free and paid Audio Jack Swipers
  • Gift Card Products
  • Shipping charges except in cases where we have made a shipping error.
  • Return shipping charges may be deducted from your refund depending on the reason of return.

How soon will I get my refund?

Once your items are inspected by our warehouse, typically within five business days

Why is my item not eligible for return?

  • Only items shipped within the last 30 days are eligible for a return
  • Audio Jack Swipers are not returnable
  • Gift Cards are not returnable

Why can't you find an order for my email address?

  • Please ensure you are using the email you used with your original order.
  • If you are still having trouble, please contact support.
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